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How xb66 Handles Your Personal Information

Your account on xb66 involves real personal data — your name, mobile number, and the wallet details you use when depositing via bKash, Nagad or Rocket.

Data collected only for account usebKash, Nagad, Rocket wallet data protectedNo third-party sale of your detailsYour right to request data changesJurisdiction-dependent access
xb66 How xb66 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to see what data we hold, ask us to correct something, or raise a concern about how your information is used, our support team is the right starting point. You can reach us through live chat inside your account, by email, or via our dedicated help channel. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your message arrives.

Live Chat Open the chat widget inside your account dashboard and select 'Privacy or Data Request' from the topic menu. A support agent will pick up your query directly.
Email Support Send your data request or concern to our support email address listed in the account help section. Include your registered mobile number so we can locate your record quickly.
Account Help Centre The help centre inside your xb66 account contains a dedicated privacy request form. Fill it in and we will route it to the right team without delay.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security across every part of your account — from the moment you verify your mobile number with an OTP at login, through to how we store your bKash and Nagad transaction records on our servers. Here is how each area works in practice, so you know exactly what is in place for your account.

Account Security and OTP Verification Every login on a new device triggers a one-time password sent to your registered mobile number. This step prevents unauthorised access even if someone else has your password.
Cookie Use on xb66 We use session cookies to keep you logged in while you browse, and analytics cookies to understand which sections of the site are working well. You can adjust cookie preferences in your browser settings at any time.
Payment Data Retention Wallet references from bKash, Nagad and Rocket deposits are stored only as long as needed to process withdrawals and meet any record-keeping requirement that applies in your eligible region.
Requesting Data Changes You can ask us to correct, update or delete personal information tied to your account. Submit a request through the help centre form or contact us via live chat and we will confirm the outcome.

Privacy Questions We Hear Most

These are the data and privacy questions we get asked regularly. If your question is not covered here, reach out through live chat or the help centre form inside your account.

We collect your name, mobile number and email address at registration. When you deposit via bKash, Nagad or Rocket, we also record the wallet reference linked to that transaction.

No. Your wallet details are used only to process deposits and withdrawals within your account. We do not sell or share that information with third-party marketers or unrelated services.

Personal identifiers are removed from live systems within a reasonable period after account closure. Transaction records may be retained longer if local rules in Bangladesh require it.

Yes. Submit a data request through the help centre form inside your account or contact us via live chat. We will confirm receipt and let you know the outcome within a reasonable timeframe.

We use session cookies to keep you logged in and analytics cookies to improve the site. You can manage or disable cookies through your browser settings, though some features may not work as expected if you do.

Yes. Your ability to use xb66 and any rights around your personal data depend on local law and the eligible regions we serve. We recommend checking what applies in your area before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.